Msgclub

  Is WhatsApp for Ecommerce the best-kept sales-growth secret? The pandemic of COVID-19 has had a huge impact on the E-commerce industry. Many physical establishments have been forced to close or reduce in-person shopping due to regulations and safety measures. As a result, internet buying has increased, as has the desire for online shopping possibilities. It has also hastened the adoption of innovative technologies such as contactless payments and customer service chatbots and virtual assistants. Many firms have also had to alter their operations to match the needs of an increasingly online consumer base, such as adding or upgrading home delivery options and offering virtual consultations or shopping experiences. When shopping in physical stores, customers used to enjoy engaging with store employees. Online stores, on the other hand, are often impersonal. Brands can compensate by using conversational commerce, which allows for more personalized connection with customers through messag